# LLMs.txt - Sitemap for AI content discovery # Learn more:https://www.professionalanswer.com # Professional Answering Service > Keeping You Connected 24/7 --- ## Pages - [AI Sitemap (LLMs.txt)](https://www.professionalanswer.com/ai-sitemap/): What is LLMs. txt? LLMs. txt is a simple text-based sitemap for Large Language Models like ChatGPT, Perplexity, Claude, and... - [Live Chat Support Harrisonburg VA](https://www.professionalanswer.com/live-chat-support-harrisonburg-va/): Live chat support is the future of customer service. There’s no denying it. 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We started out offering... - [Footer Part](https://www.professionalanswer.com/footer-part/): - [Reviews](https://www.professionalanswer.com/reviews/): - [Contact Us](https://www.professionalanswer.com/contact/): (757) 875-0578 | FAX - [About Us](https://www.professionalanswer.com/about-us/): There is a reason Professional Answering Service is able to claim 50+ years of experience in the telephone answering service... - [privacypolicy](https://www.professionalanswer.com/privacypolicy/): - [Sample Page](https://www.professionalanswer.com/sample-page/): This is an example page. It’s different from a blog post because it will stay in one place and will... ## ## Posts - [Professional Answering Service Is Now on Facebook, Twitter, and Google+!](https://www.professionalanswer.com/city-answering-service-is-now-on-facebook-twitter-and-google/): We are now on social media! Follow our accounts for exclusive company news and offers. --- # # Detailed Content ## Pages ### AI Sitemap (LLMs.txt) - Published: 2025-05-06 - Modified: 2025-05-06 - URL: https://www.professionalanswer.com/ai-sitemap/ What is LLMs. txt? LLMs. txt is a simple text-based sitemap for Large Language Models like ChatGPT, Perplexity, Claude, and others. It helps AI systems understand and index your public content more effectively. This is the beginning of a new kind of visibility on the web — one that works not just for search engines, but for AI-powered agents and assistants. You can view your AI sitemap at: https://wp2075. wp3-o1. pgservers. com/llms. txt Why it's important Helps your content get discovered by AI tools Works alongside traditional SEO plugins Updates automatically as your content grows --- ### Live Chat Support Harrisonburg VA - Published: 2019-04-10 - Modified: 2020-03-04 - URL: https://www.professionalanswer.com/live-chat-support-harrisonburg-va/ Live chat support is the future of customer service. There's no denying it. So, if you're a savvy business owner looking to wow your customers with a convenient, modern user experience, then you need to contact Professional Answering Service for assistance. We work with Harrisonburg-area businesses of all kinds, and we'll get you set up with a state-of-the-art, online chat service in no time. Call or email us today to learn more! How Can You Improve Customer Support? Live Chat! Considering 24/7 access to the internet is part of everyday life, there's a moderate degree of expectation among customers that you'll be reachable any time, day or night. Pair this with the public's growing reluctance to talk on the phone, and you'll understand why live chat and customer service go hand in hand. By supplying live, online chat support, businesses give their customers an alternative method of communication that doesn't involve the phone. This is particularly important if your clientele tends to be on the younger end of the spectrum.   At Professional Answering Service, we help you address this trend by providing live chat service for your business.   Use Live Chat for Business Growth In addition to improving your customer support, our online chat service will provide you with the tools your business needs to continue to grow. Just consider the advantages you'll enjoy thanks to our live chat support services: Convenient user experience: When people are browsing your website, you can assume it's because they're interested in your product or... --- ### Virtual Receptionist Services Harrisonburg VA - Published: 2019-04-10 - Modified: 2020-03-04 - URL: https://www.professionalanswer.com/virtual-receptionist-services-harrisonburg-va/ As a business owner in today's fast-paced world, you know that "9 to 5" doesn't mean what it used to. Customers now expect a certain level of accessibility or interaction at all times of the day. This is why streamlining your customer communications is crucial—and it's why Professional Answering Service is a vital asset to your business. With the help of a virtual receptionist from Professional Answering Service, you can rest easy knowing that your schedule is organized, your calls are answered, and your messages are relayed. Let us take all of these concerns off your plate. If you're in the Harrisonburg area, call or email us today to learn more! How Can a Virtual Receptionist Help You? A virtual receptionist is a remote receptionist—they perform all of the duties that an on-site receptionist would, except they perform these duties remotely. When you work with Professional Answering Service, we provide you with a live receptionist who is equipped to handle all of your virtual office services. For example, our virtual office receptionist will: Keep phone calls and distractions off your desk during business hours Provide support during nights, weekends, and holidays Answer calls according to your instructions Screen callers and only pass them to you when you want to take them Answer general customer queries Set appointments Relay information and messages Process retail orders And more! When you have one of our live, virtual receptionists working for you 24/7, it'll feel like they're truly a part of your organization. In... --- ### Telephone Answering Service Harrisonburg VA - Published: 2019-04-10 - Modified: 2020-03-04 - URL: https://www.professionalanswer.com/telephone-answering-service-harrisonburg-va/ Serving Harrisonburg, Newport News, and surrounding areas of Virginia since 1968, Professional Answering Service provides dependable call center services for businesses of all sizes across all industries. We're here to enhance your customer experience by providing you with a live answering service you can rely on day and night. Contact us today and let's talk about which of our expert call handling services is right for you! When Do You Need a Call Answering Service? For many business owners, it's difficult to admit when certain operations or procedures are creating a bottleneck. Phone communications are often one such area where a business could benefit from improved efficiency and manpower. And that's where Professional Answering Service comes in.   It may be time to take advantage of our live telephone answering service if you’re experiencing: Quite a few after-hours calls A temporary surge in phone calls Lost or mixed-up messages Time management issues Constant disruptions due to phone calls Our telephone answering service and message taking service will streamline your communications from top to bottom. With the help of our fully trained and knowledgeable professionals, your company will be able to grow and thrive, since you'll no longer have to worry about answering all of your incoming calls or losing track of your piles of messages. Instead, you'll ensure that your customers are getting the timely, personal attention they deserve. Not sure if our phone answering service is right for your organization? Don't worry. Our clients come from a wide range of... --- ### Medical Answering Services Harrisonburg VA - Published: 2019-04-10 - Modified: 2020-03-04 - URL: https://www.professionalanswer.com/medical-answering-services-harrisonburg-va/ When a medical concern arises, it's usually a time-sensitive matter. This is why it's so vital for your patients to be able to communicate with your office, even outside of regular business hours. Whether they need to make an appointment, get their test results, or ask a medical question, the ability to speak to a live human on the other end of the phone is crucial. This is how Professional Answering Service can be a huge asset to your medical practice. Supported by a staff of thoroughly trained medical answering service representatives, we'll manage the flow of communications on your behalf. Thanks to our extensive training and decades of experience as a doctor answering service, we're able to listen to patient needs, answer basic questions, schedule appointments, and escalate phone calls if necessary.   Professional Answering Service is here to help you serve your patients in the Harrisonburg area. When patients feel like they have a direct line of communication with their healthcare provider, that makes all the difference. Get in touch with us today to find out how our medical answering services can facilitate your practice's communications. Comprehensive Medical Answering Service Training As you know, doctor and dental answering services require specialized knowledge and strategies in order to be effective. Thankfully, that's what you get when you have our team at the helm of your medical answering services. We only employ professionals with a demonstrated knack for understanding medical information and for handling medical calls in an appropriate, delicate manner.  ... --- ### Business Answering Service Harrisonburg VA - Published: 2019-04-10 - Modified: 2020-03-04 - URL: https://www.professionalanswer.com/business-answering-service-harrisonburg-va/ As a business owner, your mission is pretty straightforward: provide a service and satisfy your customers. However, it's not always easy to achieve this—especially when you're short-staffed or experience a spike in holiday sales. But no matter why your office is being overwhelmed with calls and emails, you're still responsible for taking care of your customers in a timely manner. Otherwise, your reputation for customer service could be tarnished. That's why you need the help of Professional Answering Service.  Working with offices, stores, and organizations in the Harrisonburg area, we provide reliable answering services for small businesses to help manage the flow of incoming communications. Ready to take your company to the next level? Call today to find out how our business phone answering service can support your growth! Live Answering Service for Your Small Business Professional Answering Service is not a cookie-cutter call center. We always have a live human answering the phone on your behalf. In addition, we customize our training to match your industry and your company's established protocols. Our representatives will use your company's preferred greetings and unique parlance when speaking with customers. This helps you maintain consistency in your customer interactions across the board. Furthermore, we treat your customers like our own. To that end, our business answering service will represent your company with the utmost professionalism, treating your customers with kindness and respect at all times. In short, our office answering service representatives function as an extension of your business. How Our Business Call Answering Service... --- ### 24 Hour Answering Service Harrisonburg VA - Published: 2019-04-10 - Modified: 2020-03-04 - URL: https://www.professionalanswer.com/24-hour-answering-service-harrisonburg-va/ As a business owner, do you feel like you're constantly choosing between responsibilities to your customers and responsibilities to your family? When you find yourself dreaming of ways to be in two places at once, that's the time to call Professional Answering Service. We provide Harrisonburg-area businesses with 24-hour answering service, so you can enjoy time away from your desk knowing your customers are taken care of.   We've specialized in after-hours answering services since 1968. With more than 50 years of experience, we know how to train our staff according to your exact instructions. As a result of our rigorous training, the quality of your customer service will stay consistent no matter who's manning the phones. We're true experts in our field, and we'll handle all incoming communications with total professionalism. With the support of our 24-hour call center, you'll never miss a message, transaction, or emergency again. Ready to get the round-the-clock coverage you need with our 24/7 answering service? Let's talk! Contact Professional Answering Service today to discuss your communication needs with one of our specialists. How Our 24-Hour Call Center Can Help You Want your customers to be able to reach you year-round, day and night? That's what our 24-hour answering service is for. It's an optimal solution for companies seeking to prioritize customer service and support.   Additionally, our after-hours answering service is a fantastic tool for handling short-term surges in sales or calls. For example, call us for after-hours answering service when you need: Crisis or... --- ### Virtual Receptionist Services Middletown NJ - Published: 2018-11-06 - Modified: 2020-03-04 - URL: https://www.professionalanswer.com/virtual-receptionist-services-middletown-nj/ In today's society, business is something that happens around the clock, and you need to be prepared to meet the needs of your customers, no matter when they need you. While that may sound like a big task, it's not something that you have to face alone. Fortunately, you can get some help with meeting the needs of your customers by turning to Professional Answering Service for virtual office services. We've been offering superior virtual reception services to business owners in Middletown and beyond since 1968. With help from a virtual receptionist from our team, meeting the needs of your customers will be as easy as can be!   What a Virtual Receptionist Can Do for You While the term "virtual receptionist" might sound like something from the future, the concept is simple. Virtual reception services provide the same duties as a traditional, in-person receptionist, except these duties are performed by a representative from Professional Answering Service. When you turn to us for receptionist services, we'll provide you with a qualified virtual receptionist who is available 24 hours a day, 7 days a week. Our remote receptionists offer a wide range of services, including:  Answering calls according to your specific instructions Screening callers and passing them on to you only when you want to take them Providing general information to answer queries from customers Setting up appointments Processing orders Relaying information and messages Providing after-hours help during weekends or holidays And so much more!   Our virtual office service representatives are always... --- ### Telephone Answering Service Middletown NJ - Published: 2018-11-06 - Modified: 2020-03-04 - URL: https://www.professionalanswer.com/telephone-answering-service-middletown-nj/ Are you having trouble keeping up with all of your customers? Are your phones constantly ringing off the hook? When you need help staying in touch with your customers, Professional Answering Service is here for you. Serving business owners in Middletown and the nearby areas, we're the telephone answering service you can depend on to take excellent care of your customers. No matter what industry you are in, you can enhance your customer care abilities by using our live answering service. Contact us today to learn more about your options!   When to Hire an Answering Service When you’re too distracted by a ringing phone to concentrate on other business tasks, that’s a problem. And when messages are piling up, you’re not giving customers a timely response or personal attention. Fortunately, you can get some help with these issues by hiring an answering service. It may be time to look into enhancing your growing business with a professional answering service if you're experiencing: A spike in phone calls Increased after-hours calls Missed messages Mixed-up messages Time management issues If any of this sounds familiar to you, then you should turn to Professional Answering Service to explore your options for call center services. Our phone answering service solves all these issues and takes waiting out of the equation. With our team handling your phones, customers will hear a human voice and be able to communicate their needs immediately. Our team will then prioritize the caller’s needs according to your prescribed strategy, so... --- ### Medical Answering Services Middletown NJ - Published: 2018-11-06 - Modified: 2020-03-04 - URL: https://www.professionalanswer.com/medical-answering-services-middletown-nj/ Health issues need to be addressed at all times, even when the doctor's office is closed at night or on the weekend. That's where Professional Answering Service comes in. We're here to bridge the gap between medical professionals and patients when the office is closed. Our medical answering service professionals will listen to your patients' needs and escalate calls according to your standards. If you want to ensure that your patients get quality health care at all times, then securing medical answering services from Professional Answering Service is the right way to go. We're here to provide top-quality answering services for medical offices in Middletown and the surrounding areas!   Medical Answering Service Pros Doctor and dental answering services require a vastly different knowledge base than answering services covering other industries. At Professional Answering Service, we take this into consideration during our recruiting process, and we only take on professionals with a proven aptitude for medical information and for handling medical calls in a calm and appropriate manner. You can trust our doctor answering service to provide you with: 24/7 coverage Call routing and transfers Message taking Appointment scheduling Paging on-call physicians or staff as needed Call services during nights, weekends, and holidays Support for high call volumes during normal business hours And more! No matter what your needs are, our medical answering service professionals can tailor our responses to meet them. With help from our physician answering service, you'll be able to provide your patients with the level of care... --- ### Business Answering Service Middletown NJ - Published: 2018-11-06 - Modified: 2020-03-04 - URL: https://www.professionalanswer.com/business-answering-service-middletown-nj/ While all businesses strive to provide superior customer service, keeping customers happy can be a daunting task. No matter what industry you're in, delivering prompt, friendly service is a must. With phones ringing off the hook and emails piling up, keeping your customers happy can be hard. The good news is that you can get some help managing your customers by turning to Professional Answering Service. Serving Middletown and the nearby areas, we're here to provide professional business answering service that will help you keep track of all your customers and their needs! How Does Our Business Answering Service Work? When you hire Professional Answering Service to provide live answering service, one of our representatives will answer the phone on your company's behalf. No matter what line of business you are in, our representatives will undergo specific training before handling any calls so customers receive accurate information. We'll follow your specifications to a T so your customers feel as if they are talking directly to your company.   Business Answering Service Done Right When you turn to Professional Answering Service for our business phone answering service, you can expect nothing short of superior service at an excellent value. When you sign up for our small business answering service, you'll get:  24/7 coverage Message taking Call routing and transfers Appointment setting And much more!   Whether you need business phone answering service for overload calls during normal business hours or coverage for after-hours, weekends, and holidays, our dedicated team of professionals is here... --- ### 24 Hour Answering Service Middletown NJ - Published: 2018-11-06 - Modified: 2020-03-04 - URL: https://www.professionalanswer.com/24-hour-answering-service-middletown-nj/ While many businesses operate on a traditional 9-to-5 schedule, customer needs can arise at anytime. When customers contact you outside of business hours, the last thing you want is for them to feel like their needs aren't being met. Hiring 24-hour staff is an easy way to address this problem, but it's also costly. Fortunately, you can provide your customers with 24-hour service by relying on the pros at Professional Answering Service, instead. Our 24-hour answering service will make sure your customers can always get in touch with you. In the Middletown area, we're the after-hours answer service you can trust to handle all incoming communication for your business! Why Use Our 24-Hour Answering Service? If you're looking for a year-round customer service solution to handle your ever-increasing business needs, our 24-hour answering service is here for you. The after-hours answering service we provide is also a great short-term solution for business owners who find themselves experiencing a temporary spike in business. Our 24-hour call center is particularly helpful for: Disaster response support: No one can predict disasters, but you can be prepared with a plan in case disasters strike. A 24-hour call center is a great way to ensure your customers get the information and answers they need without having to wait. Seasonal overflow support: Certain holidays or seasons can mean a large increase in customer demand. When your Middletown-area business is expecting a rush, the team at Professional Answering Service can support your extra load. Professional 24-Hour Call Services While... --- ### Live Chat Support Middletown NJ - Published: 2018-11-06 - Modified: 2020-03-04 - URL: https://www.professionalanswer.com/live-chat-support-middletown-nj/ Are you looking for live chat support for your Middletown-area business? If your answer is yes, then you've come to the right place. Sometimes, customers don't feel comfortable talking on the phone, and offering a live chat option is a great way to provide them with an additional avenue of support. Professional Answering Service is here to provide superior live chat support for your customers. When you hire us to handle your customer service chat, we'll bring a human element to your website that will make your customers feel truly supported. Call or email us today to learn more about our live chat service! Benefits of Live Chat Support Live chat support from Professional Answering Service can provide a number of different benefits for your company, including:  Quick problem resolution: When a live chat support specialist from our team interacts in real time with one of your customers, problems can be resolved right away.   Convenience: When customers are browsing your website, the last thing you want to encourage them to do is navigate away from it. By including a live chat option, customers will be able to keep their focus on your business.   Increased loyalty: All customers like to know that they can get help with a simple click of a button. Offering customer service chat will make them feel like they can always trust you to respond to their needs.   Our team will work closely with you to develop a seamless chat service that connects your customers to a... --- ### Live Chat Support - Published: 2018-03-20 - Modified: 2020-03-04 - URL: https://www.professionalanswer.com/live-chat-support/ When you need live chat support for your business in the Newport News area, Professional Answering Service is your answer! Call or email us today to learn more! Customer Support & Live Chat When Professional Answering Service was first established in 1968, the internet was, at best, a figment of the collective imagination. Today, we live in a changed world. Professional Answering Service has changed with it by keeping up with a wide spectrum of technological innovations and developing new services accordingly. One of these services is live chat support. Live chat support is a great option for companies who want to provide their customers with another avenue for support. Online chat service also brings a human element to websites and is great for customers who aren’t comfortable talking on the phone. Benefits of Live Chat for Businesses Some other advantages of live chat service include: Fast problem resolution: When a live chat support representative is able to interact with a customer in real time, it is like working with a friend. Chat service professionals can help complete sales, resolve issues, answer questions, and more. Convenience: When customers are on a company website, it means they are already interested in a specific product or service. The presence of a live chat customer service team may mean the difference between a customer who leaves the site empty-handed and one who makes a purchase. Improved loyalty: No matter what they are shopping for, all customers like to know they can get the help they need... --- ### Virtual Receptionist Services - Published: 2018-03-20 - Modified: 2020-03-04 - URL: https://www.professionalanswer.com/virtual-receptionist-services/ Nowadays, there is no such thing as a “normal” business schedule. The nature of some professions, plus the simple fact that we live in a nonstop, fast-paced society, means companies and customers are often interacting around the clock. So, what does this mean for your Newport News business? At first, having constant contact with customers might seem like a quick way to become swamped with orders and overwhelmed by details. It doesn’t have to. You can serve your customers around the clock and still maintain order at the office—with the help of a virtual receptionist from Professional Answering Service! Call now to learn more! What Is a Virtual Receptionist? The phrase “virtual receptionist” sounds futuristic; however, it’s actually pretty simple. Virtual reception services include all of the duties performed by a traditional, on-site receptionist, except these services are completed by representatives from Professional Answering Service. With our help, you can have a live receptionist available 24 hours a day, 7 days a week. Some of the duties our remote receptionist can perform include: Answering calls in accordance with specific instructions Screening callers and passing them to you only when you want to take them Providing general information to answer customer queries Setting appointments Relaying information and messages Processing orders Providing after-hours support during weekends and holidays And much more! At Professional Answering Service, we provide our virtual office service representatives with industry-specific training to ensure that your office is covered by individuals who have everything they need to help your... --- ### 24 Hour Answering Service - Published: 2018-03-20 - Modified: 2020-03-04 - URL: https://www.professionalanswer.com/24-hour-answering-service/ The standard 8-hour business day is a reality for much of the working world, but for others, work simply does not stop when the clock strikes five. For people in these lines of work, there is always a chance that a customer may contact your company after hours to make a transaction, receive information, or report a problem. Unfortunately, it's not always possible to keep staff on duty 24 hours a day. Many business owners wish they could simply split themselves in two to get everything done. At Professional Answering Service, we do the next-best thing: We provide Newport News business owners with after-hours call service and expertly handle all incoming communications according to your specific instructions. This way, you never miss a message, and your customers never have to speak to a machine! Not only do we provide after-hours call service, but we also provide after-hours email responses. Many companies receive emails throughout the night, and some of these require acknowledgement or immediate action. For example, an HVAC emergency may require a call to an on-call technician. Professional Answering Service provides a solution to this ever-growing problem in the industry. By providing these important after-hours email responses, we ensure that any and all emergencies are handled swiftly and efficiently. Why Use Our 24-Hour Call Center? Our 24-hour answering service is an ideal year-round customer service solution for companies that have shown an ever-increasing amount of business and wish to remain reachable at all times. After-hours answering service is also... --- ### Business Answering Service - Published: 2018-03-20 - Modified: 2020-03-04 - URL: https://www.professionalanswer.com/business-answering-service/ No two businesses are exactly alike, but no matter their differences, they all share one mission: to provide their customers with prompt and friendly service. This isn’t always easy. Busy offices are often flooded with more calls and emails than they can realistically handle. This causes a message pileup and, inevitably, confusion. When things get hectic, the quality of your customer service can, unfortunately, take a hit. It doesn’t have to be this way, though. Professional business call answering is a great choice for offices, shops, and other businesses in the Newport News area. If you run a company in Newport News or a nearby community, contact Professional Answering Service today for more information about our services! What Does Our Business Answering Service Do? With our professional business answering service, one of our representatives answers the phone on your company's behalf and handles all related business matters. These representatives have been thoroughly trained in the company’s specific parlance and policies. This gives them an excellent handle on how to assess customer needs and determine the action required. In other words, these office answering service representatives follow your rules, and act as an extension of your business. Is Our Business Answering Service Right for You? There is no one “type” of business that benefits more from our office answering service. The need for our telephone answering service for small businesses has more to do with demand. Demand can be year-round, seasonal, or associated with unexpected events, such as a natural disaster... . --- ### Medical Answering Services - Published: 2018-03-20 - Modified: 2020-03-04 - URL: https://www.professionalanswer.com/medical-answering-services/ Health concerns aren’t beholden to any schedule. Therefore, patients need to be able to access health care information and advice even when their doctor’s office is closed for the night or weekend. Professional Answering Service is committed to bridging the gap that exists between medical practices in Newport News and their patients when the office is closed. We employ a fully trained staff of medical answering services professionals who are available to listen to patient needs and escalate phone calls if necessary. A doctor answering service provides peace of mind for patients, and makes for a better health care experience overall.   Excellent Medical Answering Service Training Doctor and dental answering services require a vastly different knowledge base than answering services covering other industries. We take this into consideration during our recruiting process, and only take on professionals with a proven aptitude for medical information and for handling medical calls in a calm and appropriate manner. Our physician answering service can provide: 24/7 coverage Overflow support for high call volumes Call routing and transfers Message taking Appointment scheduling Paging on-call physicians or staff as needed And more! HIPAA-Compliant Answering Services for Medical Offices At Professional Answering Service, we constantly stay up-to-date on the latest innovations in communication technology, and are familiar with all patient privacy legislation. That's why all of our agents are trained on HITECH/HIPAA compliance, and are well versed with all the technology used to answer and transfer patient communications to medical professionals.  We also integrate with many HIPAA-compliant, secure... --- ### Telephone Answering Service - Published: 2018-03-20 - Modified: 2020-03-04 - URL: https://www.professionalanswer.com/telephone-answering-service/ Since 1968, Professional Answering Service has been providing professional call center services to businesses throughout Newport News, Hampton Roads, and surrounding municipalities. We do not have a “typical” customer at Professional Answering Service. Business owners across all industries have elevated their customer care abilities by using our live answering service! Give us a call today to see if we'll be a good fit for your business! Signs You May Need an Answering Service It can be hard to imagine anyone but yourself or your direct employees answering the phone for your business. However, when you entrust your answering service needs to the professionals at Professional Answering Service, you can be sure your customers will receive the same care and attention they would receive from you directly. It may be time to look into enhancing your growing business with a professional answering service if you're experiencing: A spike in phone calls Numerous after hours calls Missed messages Mixed-up messages Time management issues Do any of the above sound familiar? These aren’t just minor slip-ups. When you’re too distracted by a ringing phone to concentrate on other business tasks, that’s a problem. And when messages are piling up, you’re not giving customers a timely response or personal attention. Fortunately, our answering service solves all these issues and takes waiting out of the equation. With our team manning your phones, customers will hear a human voice and be able to communicate their needs immediately. Our answering service representative will then prioritize the caller’s... --- ### FAQ - Published: 2018-03-20 - Modified: 2020-03-04 - URL: https://www.professionalanswer.com/faq/ Q: How long have you been in business? A: Professional Answering Service was founded in 1982. We started out offering telephone answering services, and over the years, we’ve innovated and adapted our service offerings as technology has advanced. Our goal is to be your all-in-one solution for 24/7 customer support, and our multichannel approach includes live, online chat and virtual receptionist services. Q: Are you located in the United States? A: Yes! We are headquartered in Chambersburg, PA, and provide 24-hour call center service to businesses in nearby communities like Harrisburg, Carlisle, Shippensburg, Gettysburg, Haegerstown, and beyond. Q: Do you provide 24/7 answering service? A: Yes! Professional Answering Service is available 24 hours a day, 7 days a week, 365 days a year. Our team is here to support your company whenever you need business answering service, including after-hours, weekends, and holidays. Q: Who answers my calls? A: All calls and online chats are answered by a live agent from our team. Day or night, year-round, we provide live answering service. Q: How will I receive my messages from your answering service? A: You decide! That’s the beauty of our service. We offer multiple options for message delivery, and we can tailor your service to suit your company’s specific needs. Professional Answering Service provides message delivery by telephone, text, email, or account login. Q: How do you answer my calls? A: Basically, there are two ways we can receive calls for your business: 1) When you publish your account’s assigned... --- ### Footer Part - Published: 2018-03-20 - Modified: 2020-03-04 - URL: https://www.professionalanswer.com/footer-part/ --- ### Reviews - Published: 2018-03-20 - Modified: 2020-03-04 - URL: https://www.professionalanswer.com/reviews/ --- ### Contact Us - Published: 2018-03-20 - Modified: 2020-03-04 - URL: https://www.professionalanswer.com/contact/ (757) 875-0578 | FAX --- ### About Us - Published: 2018-03-20 - Modified: 2020-03-04 - URL: https://www.professionalanswer.com/about-us/ There is a reason Professional Answering Service is able to claim 50+ years of experience in the telephone answering service business—and that reason is flexibility. Telephone answering service is not a one-size-fits-all type of business. Our focus is not on ourselves, but on our customers’ prescribed needs. We keep an open ear to client values, goals, and concerns, and will work tirelessly to exceed your expectations. The end result will be a demonstrable improvement in your business operations and successes through a stronger connection to your customer base. Exceptional Customer Service Our emphasis on customer service sets us apart from the competition. We believe great customer service begins long before the first online customer chat session or phone call. It starts with hiring the right people for the job. Our business and medical answering services professionals excel at what they do. We go the extra mile to ensure that our business answering service professionals are: Friendly, patient and empathetic Able to assess situations quickly and accurately Experienced with customer service Comfortable with communication technology, including the finer points of call transfers, live chat, and message taking services Effective interpersonal communicators These traits, combined with nuanced training, makes for skilled telephone answering service professionals who will be an excellent extension of your established team. To learn more about our many options, including live chat support, virtual reception, and 24-hour answering service, call or email Professional Answering Service today. We serve business owners in industries of all types, located in Newport News,... --- ### privacypolicy - Published: 2018-03-20 - Modified: 2020-03-04 - URL: https://www.professionalanswer.com/privacypolicy/ --- ### Sample Page - Published: 2016-09-09 - Modified: 2016-09-09 - URL: https://www.professionalanswer.com/sample-page/ This is an example page. It's different from a blog post because it will stay in one place and will show up in your site navigation (in most themes). Most people start with an About page that introduces them to potential site visitors. It might say something like this: Hi there! I'm a bike messenger by day, aspiring actor by night, and this is my website. I live in Los Angeles, have a great dog named Jack, and I like piña coladas. (And gettin' caught in the rain. ) ... or something like this: The XYZ Doohickey Company was founded in 1971, and has been providing quality doohickeys to the public ever since. Located in Gotham City, XYZ employs over 2,000 people and does all kinds of awesome things for the Gotham community. As a new WordPress user, you should go to your dashboard to delete this page and create new pages for your content. Have fun! --- ## ## Posts ### Professional Answering Service Is Now on Facebook, Twitter, and Google+! - Published: 2018-05-14 - Modified: 2020-03-04 - URL: https://www.professionalanswer.com/city-answering-service-is-now-on-facebook-twitter-and-google/ - Categories: Uncategorized We are now on social media! Follow our accounts for exclusive company news and offers. Professional Answering Service is now on Facebook, Twitter, and Google+! By establishing ourselves on social media, we're hoping to stay more connected to our past, present, and future customers as well as the greater Chambersburg community. It's important to us that we are as accessible as possible for our clients, so this logical step will allow us to broaden our company's reach even more. On our new accounts, we'll be sharing company news, answering any questions about our virtual receptionist services, alerting customers to special offers, and more! Be sure to follow, like, and subscribe to stay updated—we can't wait to connect with you! ---