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Professional Answering Service

Keeping You Connected 24/7

  • Services
    • 24 Hour Answering Service
      • 24 Hour Answering Service Harrisonburg VA
      • 24 Hour Answering Service Middletown NJ
    • Business Answering Service
      • Business Answering Service Harrisonburg VA
      • Business Answering Service Middletown NJ
    • Live Chat Support
      • Live Chat Support Harrisonburg VA
      • Live Chat Support Middletown NJ
    • Medical Answering Services
      • Medical Answering Services Harrisonburg VA
      • Medical Answering Services Middletown NJ
    • Telephone Answering Service
      • Telephone Answering Service Harrisonburg VA
      • Telephone Answering Service Middletown NJ
    • Virtual Receptionist Services
      • Virtual Receptionist Services Harrisonburg VA
      • Virtual Receptionist Services Middletown NJ
  • About Us
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  • Contact Us
  • (800) 579-0723

About Us

Professional Answering Services - Keeping You Connected with Your CustomersThere is a reason Professional Answering Service is able to claim 50+ years of experience in the telephone answering service business—and that reason is flexibility. Telephone answering service is not a one-size-fits-all type of business. Our focus is not on ourselves, but on our customers’ prescribed needs. We keep an open ear to client values, goals, and concerns, and will work tirelessly to exceed your expectations. The end result will be a demonstrable improvement in your business operations and successes through a stronger connection to your customer base.

Exceptional Customer Service

Our emphasis on customer service sets us apart from the competition. We believe great customer service begins long before the first online customer chat session or phone call. It starts with hiring the right people for the job. Our business and medical answering services professionals excel at what they do.

We go the extra mile to ensure that our business answering service professionals are:

  • Friendly, patient and empathetic
  • Able to assess situations quickly and accurately
  • Experienced with customer service
  • Comfortable with communication technology, including the finer points of call transfers, live chat, and message taking services
  • Effective interpersonal communicators

These traits, combined with nuanced training, makes for skilled telephone answering service professionals who will be an excellent extension of your established team.

To learn more about our many options, including live chat support, virtual reception, and 24-hour answering service, call or email Professional Answering Service today. We serve business owners in industries of all types, located in Newport News, Hampton Roads, Harrisonburg, and beyond.

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Services

  • 24 Hour Answering Service
  • Business Answering Service
  • Live Chat Support
  • Medical Answering Services
  • Telephone Answering Service
  • Virtual Receptionist Services

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Payment

Call Today

(800) 579-0723

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Call Today

(800) 579-0723

Payment

Hours

Daily24 hrs

Serving Newport News VA; Hampton Roads VA; Norfolk VA; Smithfield VA; Virginia Beach VA; Williamsburg VA Since 1968
166 Main St Manasquan, NJ 08736125 Herman Melville Ave Newport News, VA 236061010-B Virginia Ave Harrisonburg, VA 22802
Copyright ProspectGenius and Professional Answering Service 2025

  • 24 Hour Answering Service
  • Business Answering Service
  • Live Chat Support
  • Medical Answering Services
  • Telephone Answering Service
  • Virtual Receptionist Services